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Refunds

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase at any point from the time of ordering until seven working days after delivery unless the product has been activated.

To cancel this contract, either telephone the Customer Service Team on +44 (0)1397 773 190 or e-mail us with the order number and your instruction to cancel.

If we have already shipped your order, you will need to repackage the relevant items and send them back to us.

If we do not receive the item back from you, we may arrange for collection of the item from your residence at your cost. We will refund the relevant part of the purchase price for that order as soon as possible, and in any case within 30 days after we receive your notification.